1. Information We Collect
Personal details such as your name, phone number, email address, and home address. Identity documents required for verification, such as your driving license and government photo ID. Booking details, including pickup/drop dates, vehicle preference, and trip destination. Payment information processed securely through our payment partners. Technical data such as IP address, browser type, and device information when you use our website.
2. How We Use Your Information
To process and confirm your vehicle booking. To verify your identity and eligibility to rent a self drive car. To communicate booking confirmations, updates, and support responses. To improve our website, services, and customer experience. To comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell or rent your personal information to third parties. We may share limited information with trusted partners who help us operate our business — such as payment gateways, insurance providers, and verification services — solely for the purpose of fulfilling your booking. We may also disclose information where required by law or to protect our legal rights.
4. Cookies & Tracking
Our website may use cookies and similar technologies to remember your preferences, understand how visitors use our site, and improve overall performance. You can control or disable cookies through your browser settings; note that some features of the website may not function properly if cookies are disabled.
5. Data Security
We use reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal and booking information for as long as necessary to fulfil the purposes described in this policy, including meeting legal, accounting, or reporting requirements, after which it is securely deleted or anonymized.
7. Your Rights
You may request access to the personal information we hold about you. You may request correction of inaccurate or outdated information. You may request deletion of your personal information, subject to legal or contractual obligations. You may opt out of promotional communications at any time.
8. Third-Party Links
Our website may contain links to third-party websites. King Self Drive is not responsible for the privacy practices or content of those external sites, and we encourage you to review their privacy policies separately.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with a revised "Last updated" date. Continued use of our services after such changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please reach out to our support team through the contact details listed on our website, or use the quick help box alongside this page.